Welcome to the Appzio’s privacy notice.
Appzio Ltd. respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below.
Frequently Asked QuestionsThis privacy notice aims to give you information on how Appzio collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase an Appzio product or service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Appzio LTD., a Bulgarian limited liability company, registered under unified identification code 203587448, is the controller and responsible for your personal data processed in relation to the use of this website (referred to as ”Appzio”, “we”, “us” or “our” in this privacy notice).
Our contact details are:
Full name of legal entity: Appzio LTD. (“Аппзио ООД“)
Email address: info@appzio.com
Postal address: 71 James Bourchier str., entr. B, fl. 5, 1407 Sofia, Bulgaria
You have the right to make a complaint at any time to the Bulgarian Commission for Personal Data Protection (CPDP), the Bulgarian supervisory authority for data protection issues (www.cpdp.bg). We would, however, appreciate the chance to deal with your concerns before you approach the CPDP, so please contact us in the first instance.
This version was last updated on 1st October, 2018.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally we do not rely solely on your consent as a legal basis for processing your personal data.
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified below what our Legitimate Interests for using your personal data are:
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Below is a description of the purposes for which we use each category of personal data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data.
To register you as a new customer or user of our products/services;
To process and deliver your order including to: (a) manage payments, fees and charges; (b) collect and recover money owed to us;
To manage our relationship with you which will include:(a) notifying you about changes to our terms or privacy policy; (b) notifying you about important changes impacting your service/ product or our platform; (c) suggesting you to leave a review, participate in a survey or competition;
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
To make suggestions and recommendations to you about goods or services that may be of interest to you.
To register you as a new customer or user of our products/services;
To process and deliver your order including to: (a) manage payments, fees and charges; (b) collect and recover money owed to us;
To manage our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy; (b) notifying you about important changes impacting your service/ product or our platform; (c) suggesting you to leave a review, participate in a survey or competition;
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
To make suggestions and recommendations to you about goods or services that may be of interest to you.
To process and deliver your order including to: (a) manage payments, fees and charges; (b) collect and recover money owed to us.
To process and deliver your order including to: (a) manage payments, fees and charges; (b) collect and recover money owed to us.
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
To make suggestions and recommendations to you about goods or services that may be of interest to you.
To manage our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy; (b) notifying you about important changes impacting your service/ product or our platform; (c) suggesting you to leave a review, participate in a survey or competition;
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
To make suggestions and recommendations to you about goods or services that may be of interest to you.
To manage our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy; (b) notifying you about important changes impacting your service/ product or our platform; (c) suggesting you to leave a review, participate in a survey or competition;
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences;
To make suggestions and recommendations to you about goods or services that may be of interest to you.
To manage our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy; (b) notifying you about important changes impacting your service/ product or our platform; (c) suggesting you to leave a review, participate in a survey or competition;
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by Contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you used our mobile app calculator or registered to receive newsletters and promotion materials and, in each case, you have not opted out of receiving that marketing communication.
We will get your express opt-in consent before we share your personal data with any company outside Appzio for marketing purposes.
You can ask us to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by Contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to the use of personal data provided to us as a result of a product/service purchase, product/service experience or other transactions based on legitimate interest.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep for tax purposes basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers.
In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please Contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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